Deployed on several digital platforms, including WhatsApp, Messenger and the Audi Morocco websiteNoor stands out for its multiple functionalities. It’s not just a chatbotbut a real virtual advisor capable of assisting clients in several dimensions. It offers detailed assistance on the characteristics of Audi models, a financing simulator adapted to financial needs, and facilitates the management of appointments for the after-sales service. This permanent accessibility, available 24 hours a day, 7 days a week, redefines the standards of customer support.
Noor offers natural and intuitive interaction, thanks to its ability to understand and respond to complex requests. This technological innovation aims to strengthen customer loyalty while offering them a simplified and enriched journey.
Beyond the customer experience, Noor contributes to the operational efficiency of Audi Morocco. By automating tasks such as identifying prospects or processing routine requests, the digital assistant frees up sales and technical teams so they can focus on higher value-added missions. It is a strategic tool aligned with the vision ofAudi advances through technologysymbolizing advance through technology.
With Noor, Audi Maroc affirms its commitment to anticipating the expectations of an increasingly connected and demanding customer base. Accessible today on the brand’s digital platforms, this intelligent assistant represents a significant step forward for the Moroccan home market.automobile.
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