The Justice Department and the Federal Trade Commission alleges fintech app Dave engaged in deceptive practices.
The US Department of Justice and the Federal Trade Commission have initiated legal proceedings against fintech company Dave and its CEO, Jason Wilk. Allegations include deceptive advertising practices linked to cash advances promoted on the platform, some of which users reportedly never received.
Authorities argue the company engaged in unfair practices, including hidden fees, misuse of customer tips, and inadequate cancellation processes for recurring charges. The complaint seeks monetary penalties, consumer redress, and measures to prevent future violations.
Dave denies the allegations, asserting many claims are inaccurate. The company has introduced a simplified fee structure, removing tips and express fees regulators criticised. However, the updated structure was implemented on 4 December for new users, with existing customers transitioning gradually.
The legal filing replaces an earlier complaint from November, initially targeting the company without seeking penalties. Regulators now aim for broader accountability by including the CEO in the amended complaint.
