The Ameli.fr Health Insurance website unveils a new architecture for its website. Its aim is to respond to the new uses of Internet users and to be more eco-responsible.
The Health Insurance website, Ameli.fr, is being transformed to become an easier-to-use platform. Aware of changes in practice, the administration has designed its new interface for mobiles while ensuring it remains readable on other media.
A mobile first portal
Since June 12, we have learned on their website that Ameli.fr records nearly 23 million monthly visits. Of these 23 million, 60% of consultations are carried out via a smartphone. The ambition is to offer a site with an improved design as well as simplified navigation for a better user experience. So what exactly is changing?
Most transformations focus on the home page for all audiences. The presentation of news has changed, abandoning the scrolling carousel for a static page with different bubbles. The tabs have given way to a “burger” menu located at the top left. All the accessible procedures are indicated there. In the same way, if you want to access secure services such as your personal or professional account or even your health space, all this is grouped by an icon at the top right. This change sees the appearance of a “how to” block which allows you to list the main administrative procedures such as: the certificate of entitlement, sending a care sheet, change of address, vital card or the European health insurance card. Enough to quickly access a set of essential services.
An “eco-responsible” site
Digital technology represents 2.5% of the carbon footprint in France compared to 2% of its waste, according to Ademe (Ecological Transition Agency). With a clearer layout of information, rounder elements, and a choice of less energy-consuming media, the site has chosen a modern and responsible aesthetic. Note that these changes are also accompanied by a desire to improve its communication and make it more accessible to people with disabilities by complying 95% with the standards set by the RGAA (General Referral for Improvement of the ‘Accessibility). Given the capital use that the site represents, we can only welcome the initiative.
