Who has never spent hours in an airport, stressed or impatient, waiting for their turn to go through security checks? This passage, often perceived as a restrictive stage of the trip, can quickly spoil the experience. But now, a French airport is innovating to make this moment more fluid. Thanks to a new free solution, passengers can reserve their time slot for checks in advance, thus saving time and peace of mind. This initiative, launched by Lyon-Saint Exupéry airport, is named ZENLINEa promise of tranquility for a stress-free trip.
An innovative solution to save time at the airport
Since November 27, Lyon-Saint Exupéry airport has been offering ZENLINEa free service allowing passengers to reserve their time slot for security checks. A first in France, this solution aims to simplify the journey for travelers while improving their experience.
Accessible via the airport's website or mobile application, ZENLINE is available for all flights operated at Terminal 1. Passengers can reserve their slot between 7 days and 24 hours before their departure. This system is based on “intelligent” slots, adjusted in real time according to the flight schedule, the plane occupancy rate and the expected crowds. Once their slot has been selected, passengers benefit from priority access to go through security checks at the chosen time, thus avoiding unexpected and endless queues.
By relying on innovation and the fluidity of the passenger journey, ZENLINE reflects the strategy of Lyon Terminals and the VINCI Airports group. This service embodies a clear commitment to a modern and personalized travel experience, putting passengers' needs at the heart of priorities.
Undeniable advantages for passengers and the airport
La solution ZENLINE offers many advantages, both for travelers and for the airport.
For passengers, ZENLINE allows for optimal time management. By avoiding long queues, they can approach their trip with peace of mind and take full advantage of the airport's facilities: shops, restaurants or simply a moment of relaxation before their flight. This service is particularly useful for families, business travelers or anyone looking for a smooth, stress-free experience.
For the airport, ZENLINE improves the management of passenger flows. By distributing checkpoints according to busy periods, this system streamlines traffic and limits congestion peaks. This optimization also benefits security teams, who can better anticipate operational needs and manage crowds effectively.
By launching this innovation, Lyon-Saint Exupéry affirms its ambition to position itself as a leading player in modern and connected air infrastructure. ” With ZENLINEwe offer our passengers a more pleasant and controlled experience, while reaffirming our commitment to innovative solutions,” explains Cédric Fechter, Chairman of the Management Board of Aéroports de Lyon.
ZENLINE thus presents itself as a model to follow to improve passenger satisfaction and optimize the efficiency of airport infrastructure.
