« As of June 28, 2024, our service provider publishing a ticketing software solution informed us that it had suffered a computer security incident.the Théâtre de la Cité internationale located in Paris informed its members this Friday evening.
A data breach has occurred at the ticketing provider of this theater, the Editorial Staff has just learned. It was the provider itself who informed it of this « computer security incident“, which is in fact a malicious act. “ Our service provider suffered a computer attack which made it possible to steal access credentials to a production server, resulting in a loss of confidentiality of the data present on the server concerned.“, the theater indicates by email to its users, whose personal data is potentially impacted. The names, first names, email addresses, telephone numbers and postal addresses are concerned. Users who have created a customer account on the online ticket sales area may also have seen their password used for the connection compromised.
A security reset was carried out following the discovery of the incident and the theater says it is in the process of “ deploy the necessary technical and legal measures.“. It also indicates that “theThe incident is now closed.« .
The company publishing the ticketing solution, Forum Sirius, publishes Sirius, professional ticketing software dedicated to the complete management of the sale of shows online and at the box office. It equips a large number of cultural structures of varying sizes and functions: national stages, drama centers, dance centers, arts centers, cultural centers, national theaters, city theaters, town theaters, urban theaters, cultural spaces, operas , orchestras, festivals, concert halls, etc. The company claims to equip 400 performance halls
