The large format iPhone released at the end of 2022 visibly suffers from a camera problem. Responsive, the brand is launching a “recall” campaign to resolve the bug.
Apple assures us: a very small number of iPhone 14 Plus owners would actually be affected by this bug, which prevents the user from obtaining a preview of the photo he or she is currently taking. take. All you have to do is go to the Apple Store to resolve the problem.
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What is caused by iPhone 14 Plus camera problem?
Difficult to identify with certainty what is causing the problem with the cameras of some iPhone 14 Plus. Especially two years after their release on the market.
This XXL version of the iPhone 14, also warmly welcomed by Labo Fnac, had virtually never been talked about before. Is iOS 18.1, the latest version of the Apple smartphone operating system, affected? The brand says nothing about it in its official article announcing the launch of the free repair program.
Although resolving the bug should logically not require replacement of the device, Apple still recommends backing up the data on your iPhone before taking it to the repair box.
Is my iPhone affected?
Not all iPhone 14 Plus are prone to the issue that makes the camera dysfunctional. Only a very small number of models leaving the factory between April 10, 2023 and April 28, 2024 would be affected, assures Apple.
Furthermore, the official page shared above contains a form allowing you to check if the serial number of your iPhone is one of the unfortunate ones. To find this number, simply open the Settings application on your iPhone, then press “Information”.
Meanwhile, the latest iPhones, the iPhone 16 (our test is right here) and the iPhone 16 Pro (tested here by Labo Fnac), have just obtained access to Apple Intelligence AI – in the United States. Indeed, Apple has clarified its plans for the rest of the world. For Europe, the appointment is set for April 2025.