Consumption and bullying issues | The STM closes an Atwater metro entrance for the winter

Faced with problems of consumption, mischief and incivility, the Société de transport de Montréal (STM) is closing the Atwater metro station at Cabot Square for the winter. The community sector denounces the carrier’s decision, which it considers risky for the homeless.


Published at 5:00 a.m.

What you need to know

  • The STM has closed the Atwater metro entrance at Cabot Square for the winter;
  • Problems of consumption and intimidation motivated this measure, indicates the carrier;
  • The community denounces this decision, considered dangerous for the homeless.

Last week, on social networks, the STM discreetly indicated, without giving any reason, the closure of access B of the Atwater metro, in Cabot Square, on the green line. The entrance is closed until April 30, 2025 inclusive.

In response to questions from The Pressthe Society specifies that “the closure will help reduce the occurrence of misdeeds and unwanted or dangerous actions, such as intimidation and drug use.”

“The safety of our customers and our staff, as well as the integrity of our infrastructure, remains our main duty as a public carrier,” declares the carrier’s spokesperson, Laurence Houde-Roy.

PHOTO ALAIN ROBERGE, THE PRESS

Atwater station remains accessible from the main entrance, Boulevard De Maisonneuve.

“Health issues were important in this building”. The employees could hardly ensure its maintenance during operating hours, since they systematically had to be accompanied by special constables, explains Mme Houde-Roy.

For almost two years, the STM has closed the entrance at 6 p.m. on weekdays and on weekends for these reasons.

INFOGRAPHICS THE PRESS

Metro entrance closed in Atwater

Located at the corner of Sainte-Catherine Street and Atwater Avenue, Cabot Square is a gathering place for dozens of homeless people and individuals from vulnerable clienteles. Several temporary and permanent accommodation resources are located nearby.

The Concerned Community Network

At the Montreal Support Network for Single and Homeless People (RAPSIM), spokesperson Jérémie Lamarche is worried about the situation. “The people who are in Cabot Square are not going to stop existing, but now they will not have access to a warm place. It’s a very risky decision as winter approaches,” he comments.

PHOTO ALAIN ROBERGE, THE PRESS

The community denounces the closure of the Atwater metro at Cabot Square for the winter, a decision considered dangerous for the homeless.

His group is due to hold a press conference this Tuesday to denounce the lack of homeless accommodation at the dawn of cold weather.

According to Mr. Lamarche, the STM must stop operating in isolation. “Yes, its mission is to transport people, but it still fits into a Montreal context where more and more people do not have a place to rest and sleep without being pushed back,” he notes.

Old Brewery Mission President James Hughes, second. “Montreal must do much more for people who remain on the street or in the metro, and who have no place in the resources which are full. These people are not in the metro by choice. »

Not a refuge, the metro

The STM says it has made a “considered” decision in the wake of “the current social context and the most recent measures put in place to ensure the safety” of all. The Atwater station remains accessible from the main entrance, Boulevard De Maisonneuve, she recalls.

At a press conference on Monday, the carrier’s president, Eric Alan Caldwell, argued that “the metro is not a refuge.”

There is a lack of accommodation resources in Montreal. We need to release more resources, because the reality is that more and more people are finding refuge in the metro. […] This burden cannot only be on the STM.

Éric Alan Caldwell, president of the STM

Last year, its teams provided 10,000 escorts to the metro exit at closing time. This year, there are 8,500.

In the office of Mayor Valérie Plante, we remind you that “this is obviously a temporary solution to ensure the safety of users”. “Governments must release funding for more resources for homelessness, drug addiction and mental health in order to reduce pressure in public spaces,” says press secretary Simon Charron.

In the rest of the metro, this winter, quartets of special constables and security ambassadors will patrol 13 stations: Joliette, Frontenac, Papineau, Beaudry, Berri-UQAM, Mont-Royal, Jean-Talon, Place-des-Arts , McGill, Atwater, Lionel-Groulx, Place-d’Armes and Bonaventure.

INFOGRAPHICS THE PRESS

This winter, quartets of special constables and security ambassadors will patrol 13 metro stations.

Text to report incivility

The STM announced Monday the creation of a text message service to allow users to report cases of incivility in the metro, including people who are impaired, sick or bothering other people. “The more precise the reports, the more quickly we will be able to intervene,” said the general director of the carrier, Marie-Claude Léonard. This hopes to have a better overview of “non-urgent” situations in the metro and to intervene more quickly. From now on, you can text to 1 888 786-1119; it will be possible to provide a photo or send a voice message. A follow-up will then be done with the user, if necessary.

Learn more

  • 45 000
    As of today, more than 45,000 calls have been made in 2024 to request the intervention of special constables in the metro, compared to 47,000 for the whole of 2023.

    Source: SOCIÉTÉ DE TRANSPORT DE MONTRÉAL

    20
    The STM will have 20 more special constables by the end of 2024, for a total of 180. The Company aims to reach the milestone of 200 during 2025. The security ambassadors should number around thirty by the end of the year.

    Source: SOCIÉTÉ DE TRANSPORT DE MONTRÉAL

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