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A major outage of Videotron telecommunications services is underway in the Gatineau and Aylmer sectors of Gatineau.
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Posted at 11:26 a.m. EST
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A major outage is currently affecting Videotron telecommunications services in the Gatineau and Aylmer sectors.
Internet, Helix, illico and residential telephone services are affected.
According to an email from Videotron, the outage was the result of an act of vandalism that damaged an optical fiber. Repairs could take several hours.
Fiber optic repair is highly precise work that can take several hours. We thank those affected for their patience while our teams work on this
indicated Videotron’s public affairs department, in a written response.
Videotron indicates that it reported the incident to the City of Gatineau Police Department.
Police were unable to respond to media inquiries Thursday.
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