The study published this week looked at the use ofartificial intelligenceIA with approximately 56,000 people in 50 countries and territories, including some 2,000 Canadians.
- According to the report, 50% of respondents in Canada said they had never used any toolsartificial intelligenceIA generative at work in the past 12 months.
- Only 25% of Canadians surveyed said they use these technologies at least once a month as part of their job.
Globally, the results differ. Just over a third of respondents (36%) said they had used theartificial intelligenceIA generative at least once a month, while 37% reported never doing so.
This is a fairly marked gap. [entre le Canada et le reste du monde].
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Why have many Canadian workers not adopted theartificial intelligenceIA generative? Among respondents, 28% said they did not think that adopting theartificial intelligenceIA generative would benefit their careers and 26% said they did not know how to use it.
These results also present gaps with the responses at the international level: 21% believe that the use ofartificial intelligenceIA would have no benefit to their career path and 23% said they did not know how to use these tools.
And ditch
between employers and employees
Ms. Boisvert also notes that a gap widens
between Canadian workers and the country’s business leaders. PwC compared employees’ responses to those collected in another survey of executives regarding how certain factors will influence their work or business over the next three years.
When asked about the impact of technological change, 50% of CEOs believe that technological change will impact their business to a great or very great extent, while for workers, it is only 38%.
says Ms. Boisvert.
So business leaders see the impact that technological changes are going to have on the work environment, but workers don’t see it yet.
adds the certification partner at PwC.
PwC maintains in its survey that Canadian workers have every interest in opening up toartificial intelligenceIAparticularly those whose jobs are more exposed to this technology.
According to PwC, the share of job postings requiring skills in artificial intelligenceIA nearly doubled between 2012 and 2023 on more than 500 million job offers in Canada and around the world.
[L’intelligence artificielle] is here to stay and people need to learn how to use it.
People who use artificial intelligence will replace people who don’t use it
she adds.
If you say to yourself: “I don’t want to open myself up to artificial intelligence, I don’t want to try it”, what risks overwhelming you is not the machine or artificial intelligence, but another employee who will use it and who will become much more competitive than you on the job market.
she maintains.
Benefits and risks
The rise of artificial intelligence could lead to the disappearance of certain positions. But it can also be beneficial to the job market, in particular by improving productivity, stresses Ms. Boisvert.
Technology will accompany humans. […] Artificial intelligence will help humans do less repetitive, more interesting tasks
she maintains.
The use of theartificial intelligenceIA can also be accompanied by a better salary, underlines Ms. Boisvert. On average, Canadian companies pay a salary premium of around 11% for positions requiring these skills, according to the Canadian Jobs Barometer. artificial intelligenceIA de PwC.
In his report on the supervision of theartificial intelligenceIAfiled last February, the Quebec Innovation Council (new window) mentions that “the integration of‘IA‘IA in the professional environment has many advantages, both for organizations […] than for workers”.
The Council warns, however, that artificial intelligence also involves risks of inadequate management and job loss
. In particular, it recommends modernizing labor law and social policies “to ensure that they take into account technological developments in theartificial intelligenceIA ».
The Council also invites Quebec to update its adult education and continuing training policy, in order to enable workers of all origins and specializations to acquire digital skills and artificial intelligenceIA
and that they can adapt to the transformation of the labor market.
Employers must also set the table to encourage the development of this knowledge among their employees, says Ms. Boisvert. PwC also invites workers to try theartificial intelligenceIA at work or at home to alleviate fears about them.
Respondents to PwC’s survey came from a variety of employment sectors, such as manufacturing, government, financial services, the healthcare industry as well as technology, media and telecommunications.
