If you purchased this food supplement recently, be careful! This product is currently the subject of a consumer recall. In question: an ingredient which is not authorized on the market.
Written on 01/06/2024
Allodoctors – Newen Digital
Poorly designed or contaminated during production, certain products can be dangerous for the health of consumers. Every day, several batches of products are withdrawn from sale.
These withdrawals are reported on Rappel Conso, the government platform. AlloDocteurs lists these recalls and tells you what action to take if you have purchased or consumed this product.
Which product is affected?
The consumer recall concerns BIOCYTE Longevity Serrapeptase from the BIOCYTE Longevity brand. It was marketed in pharmacies and parapharmacies throughout France from 09/28/2022 to 05/23/2024.
This is lot 3760289220885 A2206003 Date of minimum durability 08/31/2025 A2333001 Date of minimum durability 12/31/2025 A3170001 Date of minimum durability 05/31/2026 A3296005 Date of minimum durability 11/30/2026.
Recall Info
The reason for recall of this product is as follows: Presence of serratipeptidase, ingredient without marketing authorization.
If you have purchased this product, the government’s instructions are clear: Do not consume anymore Destroy the product.
A number (0800808909) has been set up to contact the brand’s consumer service. The end date of the recall procedure is Wednesday July 31, 2024.
Your health
Useful numbers
In case of poisoning:
Antipoison centers are medical services located in 8 French university hospitals, with expertise in medical toxicology. They have an information role for health professionals and the public and provide telephone assistance with the diagnosis, management and treatment of poisoning.
The list of centers can be found here: https://centres-antipoison.net/
In the event of an accident :
If you are the victim or witness of a domestic accident, contact competent professionals.
Here are the different emergency numbers:
18: Firefighters (Fires, accidents and medical emergencies)
17: Police (Rescue or police)
15: SAMU (Medical emergencies in urban areas)
3624: SOS Doctors (24-hour care network)
112: Emergencies (Medical emergencies throughout the European Union)
Learn more about official recalls
You can find all the recalls with more details on the government site https://rappel.conso.gouv.fr: the site for dangerous product alerts.
If you are sick after eating food or if you notice that a product affected by a consumer recall is still sold by a retailer, you can report it here: https://signal.conso.gouv.fr/
