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Please note: if you subscribed to Disney+ via Canal+, you could be charged

If you were a Disney+ subscriber before subscribing to the offer with Canal+, you could still be charged. This is what we understand in an email sent by Disney to subscribers via Canal+.

The end of Disney+ in Canal+ offers has more consequences than one might think. Some Disney+ subscribers, who then switched to a combined offer with Canal+, could have an unpleasant surprise: seeing their account debited, since they are still subscribers.

The Disney+ subscription is automatically renewed

This Friday, January 3, 2025, Disney+ sent an email to all those who were subscribed to the platform via the combined Canal+ offers. The SVOD service explains that “ your Disney+ subscription via Canal+ has expired, but we have extended your access until today, at no additional cost ».

The Disney+ email sent to former subscribers via Canal+. // Source: Numerama

This means that your subscription is tacitly renewed, with the Standard offer with advertising. But, as BFM points out, this means that if your bank card was entered and is still valid, you will be charged 5.99 euros per month. This can happen if you were a Disney+ subscriber before subscribing to the Canal+ offer.

How do I withdraw a payment method from Disney+?

If you are concerned, you can remove your Disney+ bank card:

  • On browser, on the mobile application or on your television, select your profile;
  • Select “ Count » ;
  • Go to the “ Subscription » and select your Disney+ subscription;
  • Then click on “ Cancel subscription » at the bottom of your screen.
Cancel your Disney+ subscription // Source: NumeramaCancel your Disney+ subscription // Source: Numerama
Cancel your Disney+ subscription. // Source: Numerama

Disney+ will ask you to specify a reason for termination and to complete a questionnaire (optional).

To make things easier, Disney+ is offering a great offer

If you are concerned, you will also be able to take advantage of a Disney+ offer. This is also the case if you had never subscribed to the service before accessing it thanks to Canal+. From January 3 to 21, Disney+ offers a subscription at 1.99 euros per month for one year. Enough to have an annual subscription at 23.88 euros per month, instead of 71.88 euros in normal times.

The Disney+ offer at 1.99 euros per month // Source: NumeramaThe Disney+ offer at 1.99 euros per month // Source: Numerama
The Disney+ offer at 1.99 euros per month. // Source: Numerama

This is the Standard offer with advertising, which displays advertisements before and sometimes during your films and series. Please note that with children's accounts (Junior mode), no advertising is displayed.

Source : Montage NumeramaSource : Montage Numerama

What SVOD service is right for you?
Netflix, Disney+, Canal+, Max: comparison of the best streaming platforms
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