these residents are going through an ordeal

these residents are going through an ordeal
these residents are going through an ordeal

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Ludivine Corporal

Published on

Jan 3, 2025 at 5:49 p.m.

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Fear, cold and fatigue have reigned for too long weeks in this social residence, managed by the lessor GrandLyon Habitat, in (Rhône).

Carbon monoxide, a colorless and painless gas that can kill people breathing it, escapes from the boilers of some homes since at least the beginning of December, if not more.

Around fifteen apartments found themselves without heating or hot water in the middle of winter following the total cut-off of one of the building’s two gas columns, operated by GRDF as a preventive measure due to the intoxication of a resident in his accommodation.

Exhausted and desperate, the residents denounce the “inaction and lack of information” of their social landlord, according to them responsible for this situation.

“We all feel in danger”

“When we see the management of GrandLyon Habitat on this issue, we all feel in danger, we are all anxious. We are left in a building where there are carbon monoxide leaks without knowing exactly what is happening,” residents complained tonews Lyon this Monday, December 30.

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” He does 14 degrees in our accommodation. I have two young children and a three-month-old infant. It’s very hard psychologically,” reported a mother, forced to wear several layers of clothing.

Tenants accuse the landlord

If individual checks of the boilers were indeed mandated by the lessor at the end of December, these would not have been correctly carried out, making it impossible to find the problem or resolve it. “They didn’t even dismantle the boilers,” assures a tenant.

The intervention of a specialized company this Thursday, January 2, three weeks after the first gas cut, would have finally made it possible to highlight “ worn and defective valves » on the boilers of eight apartments and a potential lack of maintenance, although the responsibility of GrandLyon Habitat, but also OBLIGATORY.

Furious, the tenants intend to file a case against their landlord and file a complaint for “endangering the lives of others”.

Grand Lyon Habitat responds

Questioned by our editorial team on this subject, GrandLyon Habitat explains having “launched an investigation into the equipment” by mentioning the intervention on Thursday January 2 by an Engie technician, which made it possible to detect the anomaly and the valves to be replaced.

“Engie ordered them yesterday and they will be received Monday morning normally. The replacement of the valves will be carried out Monday or Tuesday at the tenants concerned. The Qualigaz control office could intervene potentially Wednesday in the presence of GRDF to restore the gas. »

For homes that are not affected by the valve problem, “the gas will be restored this evening” on Friday January 3, assures GrandLyon Habitat.

Electric radiators “in the meantime”

As for the lack of actions and information of which he has been accused from the start, the lessor justifies himself:

“Tenants are regularly informed of the progress of the situation by posting in the common areas, SMS or via a WhatsApp group of the tenants of the residence. Some tenants were also received by the Grand Lyon Habitat local agency […]. GrandLyon Habitat has provided electric heaters to all tenants until things are restored. »

In fact, one radiator per accommodation was loaned at the request of residents. Which is nevertheless considered “insufficient” for large apartments. “We also askedcompensation on our electricity bills, because electric radiators consume a lot. But we have not heard back,” assure the people concerned, whose situation has unfortunately not yet been resolved to this day.

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