For the third year in a row, Heytens ranks among the best again. This year, with an exceptional score of 4.80/5, the brand received the prestigious silver prize for best customer satisfaction in 2024.
Customer satisfaction is a top priority for Heytens
This award, based on Google customer reviews, was awarded during WizVille’s ‘Retail Customer Satisfaction Awards’, an organization dedicated to collecting and analyzing customer reviews to determine winners.
For more than 50 years, Heytens has been committed to guaranteeing total customer satisfaction by offering a selection of high-end products and informed advice from seasoned professionals.
The prestigious award was awarded to Heytens thanks to the collective commitment of franchisees and the entire network. This trophy highlights not only the quality of the service offered, but also the brand’s desire to maintain a high level of customer satisfaction.
The teams benefit from rigorous initial and ongoing training, which constitutes an essential pillar of the impeccable service offered.
Sylvaine Poyé, franchise network development manager, commented: “…We develop a personalized relationship, based on listening, advice and expertise, in order to offer the best possible support and respond to the most just to the needs of each customer.
Heytens, thanks to its sustained efforts, continues to shine in the area of customer satisfaction, thus reaffirming its leading position in the decoration sector.
Patrick Rucart
