the essential
The social landlord Promologis and La Poste have launched an experiment with isolated seniors in Tarn-et-Garonne. The objective is to receive news every six months on the physical and mental health of volunteers thanks to the passage of a postman during an appointment. The postman provides the responses to a free questionnaire before transmitting this data to Promologis, who can assign a caregiver in the event of difficulties. Explanations.
Amédée Domenech is part of the trio of expert service factors (FSE) from Tarn-et-Garonne dedicated to Icope and Alogea operations. Two operations which aim to take care of the health of people aged over 65 by offering them free questionnaires on their physical and mental state.
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“The latter will rather focus the survey on the risks of falls, difficulties in moving within the home or any shortage,” lists the former rugby player.
The experiment also launched in Hérault and Hautes-Pyrénées
“We launched this experiment in Tarn-et-Garonne at the end of October thanks to conclusive discussions between Pascal Daney, territorial health and autonomy project director at La Poste, and the social landlord Promologis, adds Sébastien Sierra, customer operations facilitator for the La Poste group This test also takes place in Hautes-Pyrénées and in Hérault and we hope that it will be conclusive to, why not, democratize it to others. departments in the area,” he aims.
In fact, the usual postman offers the service to seniors who live on his route. They are free to accept or refuse to make an appointment.
A thousand customers in thirty municipalities
“For both systems, we have more than a thousand seniors who have shown interest, in around thirty municipalities,” says Mr. Sierra. And all strata of the department are supported, whether in more urban areas like Montauban, Castelsarrasin or Moissac, but also in villages like Varen, Larrazet, Villemade or Donzac.
Each FSE is then entrusted with a geographical sector. Every morning, he takes stock with his representative, based on the interview needs raised by the classic tours, before leaving on his tour. “It’s important for our customers, it allows them to see people. And for us, it’s rewarding to serve the residents,” concludes Amédée Domenech.
