Assistant Director of Conferences and Banquets – Trianon Palace – Versailles (M/F)

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At the Waldorf Astoria Versailles – Trianon Palace, you will work under the responsibility of the banquet director

Your role will be to:

– Work closely with the seminar and banquet department, the executive chef for the efficient and professional organization of the hotel’s events
– Participate in operational meetings to ensure effective cooperation between departments. Monitor BO sheets and their updating
– Organize the team’s work by placing the customer at the heart of priorities and integrating the principle of multi-skills
– Ensure clean and tidy spaces, impeccable set-up/buffets Inspect the banquet rooms every day (front and back) to ensure cleanliness, physical condition and operation of equipment
– Control stocks of linen and crockery and carry out regular inventories
– Accompany customers in the field with professionalism and courtesy. Ensure customer satisfaction throughout events. Handle customer concerns/special requests by responding quickly and professionally
– Have an excellent relationship with external caterers and companies
– Participate in improving the offer by providing information from the field.
– Effectively handle complaints and implement corrective actions
– Ensure effective communication between all employees and also between the different departments of the hotel
– Project a positive, professional and friendly image for customers and Team Members

Required profile

– Minimum experience of two years in supervision in Banquet operations,
– You have excellent interpersonal and communication skills.
– Fluency in English and French is essential for this position,
– Must be able to perform professional services with attention to detail,
-Work cohesively with colleagues as part of a team,
– To show initiative