While the deployment of NDC has never been so concrete, the question now is to know what this technology really brings to companies, but also and above all to customers and business travel partners.
It is in this context that TMC Navan conducted the study “ NDC Savings Index », making it possible to measure the savings generated thanks to NDC, over a period of three months with several airlines.
Read also: Navan: What is the impact of the adoption of the NDC?
“The introduction of the NDC has transformed the airline sector into an industry that operates at two speeds, with on one side the early adopters, who got there quite quickly on the NDC, and those who are trying to catch up. Because indeed, the subject is no longer whether to go there or not, but at what stage are the integrations and the capacity to distribute this content »recontextualizes Olivier Nairey.
What benefits does NDC offer? “They are multiple” replies the general director of Navan France, before listing them: “The first is to generate savings. Access to exclusive prices makes it possible to provide visibility and a much broader offer to the end user. It is also important to mention that some airlines are starting to withdraw from the GDS and Edifact channels. »
Avoid leakage is the second point. “The ability to have all fares available on a single platform improves the traceability of travelers and also the consolidation of expenses. Finally, NDC improves user experience »he explains.
Air France KLM was one of the first companies to look into the implementation of NDC, to “use more modern technology, which allows us to better sell and market our content, our product and our service to our customers”expose Guilhem Malletdirector of corporate sales at Air France.
If today, the transition is complete in the leisure market, this is not the case for business travel, but is progressing. « The adoption rate is almost 10% in the corporate segment, while we were still at 4% at the start of the year »notes Guilhem Mallet, who is working to convince the entire ecosystem that NDC is the technology of the future. A challenge.
