The National Repair Days return for a second edition this Friday 18 and throughout the weekend of October 19 and 20, 2024, in order to highlight initiatives to repair and extend the life of our objects.
Faced with the ecological emergency, it is essential to reduce our waste and our environmental impact. However, this necessity is opposed to the current societal model encouraging massive consumption and overproduction.
Armando Melim from Orange for the national repair days (Photo Anthony Maurin)
Orange is doing its part. Armando Melim, director of relations with local authorities in Gard, explains it.
« The objective is to try to give a second life to Liveboxes and all mobile phones. » Please note that on average, a Livebox is already reconditioned three times!
To test Libeboxes or decoders (Photo Anthony Maurin)
« These days are important for us because they are fully part of the strategic plan that Orange is implementing, Lead the future. We see that we need to close a perception gap. Our customers are aware of the environment and the issues that go with it. But in practice, in the act of purchasing, this is not yet put into practice »continues Armando Melim.
It is on this gap that Orange is working by making its customers understand that a reconditioned phone is just as good as a new one! A refurbished smartphone costs 30% less and is guaranteed for two years…
Orange is committed to national repair days (Photo Anthony Maurin)
For Liveboxes, 75% is recovered for reconditioning but the company wants to reach the figure of 90% by the end of 2025. “ For mobiles, in 2025, we will be at 30% but we will accelerate because more generally Orange wants to be zero carbon in 2040. » Moreover, Orange employees all have a refurbished smartphone. Even Black Friday will take over this phenomenon at Orange and the company will offer attractive offers.
It must be said that the manufacturing of a smartphone accounts for 76% of the total impact but we know that 80% of the components are recyclable. “ Our partners are local and regional. In Gard we have Save, in Calvisson which takes care of our smartphones. These partners have a full vision of this strategy and what’s more, it generates employment. »
Orange is committed to national repair days (Photo Anthony Maurin)
How to do it? In store, there are five in Gard, two in Nîmes, one in Alès, one in Bagnols and a last one in Les Angles. That of Cap Costières is made up of nearly 20 employees. Otherwise, everything is accessible on the Internet or via the Orange customer service telephone number, 39 00.
Let’s choose to go to the store, it’s Jonathan, a manager, who says more. Is your box having problems? A touch terminal allows you to know your problems or those of your decoder if you have one. In less than eight minutes the analysis is done and you will know if you need to change the thing or if it is another failure. “ Yes, it’s quick, we can even find out if it’s an independent failure and we can know if making an exchange is relevant. »
Refurbished? The choice is there now (Photo Anthony Maurin)
A phone to buy? Of the three display tables, one is reserved for reconditioned products. “ Customers, like businesses, have a real appetite for reconditioned products, the range is wide and the prices attractive. This could make it possible to have a more efficient smartphone at more affordable prices! »
The Re furniture (Photo Anthony Maurin)
Finally and close to the entrance, the piece of furniture called RE. “ Re for reconditioned, repaired and recycled. Here, the customer is independent, he can drop off his batteries, telephones, headphones, etc., we have a 40% return, it’s a virtuous circle! »
