Bank of the Atlantic Financial Group (AFG), a bank specialized in retail banking with the aim of fundamentally changing the Malian banking landscape. It has an electronic banking and Mobile Banking offer offering certain added value to customers (Individuals and Businesses).
Job title 1: Digital Distribution and Partnerships Manager
Management: Individual and Professional Customer Management
Location: Douala
Status frame
Permanent contract
Publication area: Internal and external
Main mission :
Define and lead the distribution strategy for digital banking products and services, based on different customer segments.
MAIN ACTIVITIES
Exploitation of data and coordination of prospecting
– Collect and analyze data to better understand customer needs and continually improve the offering of products and services;
– Identify commercial opportunities using digital and traditional prospecting methods, and direct sales teams towards such opportunities.
Monitoring of the customer portfolio and proposal of offers
– Supervise the implementation of the bank’s commercial policy regarding the distribution of the digital offer;
– Monitor the equipment rate and implement corrective actions;
– Adapt commercial proposals according to the specific needs of each market segment;
– Coordinate the management of complaints.
Analysis of commercial performance and related revenues
– Monitor performance indicators, in order to evaluate the effectiveness of sales strategies and adjust actions accordingly;
– Ensure the completeness of commissions collected through digital products.
REQUIRED QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS
▪ BAC + 4 minimum in commerce, marketing or banking;
▪ Minimum 3 years of experience in the field of commercial animation, ideally in the banking sector;
▪ Experience in marketing digital products and services (banking sector)
▪ Bilingualism (French – English) would be an asset.
▪ Knowledge
*Knowledge of the bank, its businesses and its organization;
*Knowledge of banking and bancassurance products and services;
* Knowledge of digital products and services;
* Knowledge of foreign exchange operations;
*Knowledge of national and international payment methods;
* Knowledge of anti-money laundering and terrorist financing regulations.
▪ Know-how
* Mastery of sales techniques;
* Mastery of the bank’s internal procedures and processes;
* Mastery of the Microsoft Office suite (Excel, Word, PowerPoint);
* Good writing and communication skills.
▪ Soft skills
* Creativity and spirit of innovation
* Rigor and organization
* Results orientation
* Team spirit
* Good adaptation capacity
* Power of proposal
* Ability to work on multiple projects simultaneously.
Submission of Applications
Send your resume to [email protected] at the latest Monday May 27, 2024specifying in subject “Digital Distribution Manager”.
Any application received through a channel other than that indicated will not be considered.
Three weeks after this date, if you have not been contacted, please consider that your application has not been accepted.
Job title 2: Operational Risk Analyst
Number of positions: 01
Department: Risk Management Department
Location: Douala
Status: Supervisor
Permanent contract
Publication area: Internal / External
Main mission :
Contribute to the establishment and management of a risk management system enabling the identification, analysis, evaluation, control and monitoring of the bank’s operational risks.
MAIN ACTIVITIES
Identification, assessment and treatment of risks
• Participate in the identification and evaluation of all operational risks within the scope of its work;
• Monitor the implementation of action plans to correct incidents that have occurred;
• Ensure the maintenance and updating of the operational incident database following the declarations made;
• Participate in the review of business processes (operations, credits, cash registers and counters, general resources, etc.), in order to identify significant risk points not covered. Determine and monitor action plans to control the risks linked to these processes;
• Analyze control reports from Permanent Control, Compliance and Internal Audit in order to determine weaknesses in operational processes.
Surveillance and monitoring of risks
• Monitor risk appetite indicators and investigate any identified excesses;
• Ensure surveillance and monitoring of risks via alert systems;
• Carry out site visits to ensure the proper functioning of the physical and logical security system.
Participation in the implementation of the risk management system
• Participate in the development, monitoring and updating of the global risk map;
• Contribute to the establishment of a system for collecting, analyzing and processing the information necessary for exhaustive identification of risk areas and operational losses;
• Participate in the development of the bank’s business continuity plan by taking into account operational risk categories
• Provide support to operational functions to control all risks linked to new products and activities;
• Participate in the development of regulatory reporting (crisis simulation report on significant risks).
Other activites
• Write risk communications to raise awareness and develop the risk culture of bank employees;
• Participate in training sessions for operational risk correspondents.
REQUIRED QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS
▪ Bac + 4/5 in Audit, Control, Banking and Finance, Accounting or any other similar diploma;
▪ Minimum experience of 02 (years) years in a similar position preferably in a banking environment or in an audit firm;
▪ Bilingualism (French – English) would be an asset.
▪ Knowledge
* Solid knowledge of banking professions and activities;
* Good knowledge of banking regulations and in particular internal control (COBAC, Basel, etc.);
* Solid knowledge of the fundamentals of risk management;
* Good knowledge of financial analysis, mathematics and bank accounting.
▪ Know-how
* Mastery of process review techniques and identification of risk points in complete autonomy;
* Mastery of techniques for conducting investigations;
* Mastery of written and oral communication techniques;
* Good use of the Office suite (Excel, PowerPoint, Word, etc.);
* Mastery of time management and priorities.
▪ Soft skills
* Rigor,
* Open-mindedness;
* Dynamism,
* Availability ;
* Result orientation;
* Discretion;
* Organization ;
* Power of proposal;
* Team spirit ;
* Leadership;
* Integrity.
Submission of Applications
Send your cover letter to [email protected] at the latest Monday May 27, 2024specifying in subject “Operational Risk Analyst”.
Any application received through a channel other than that indicated will not be considered.
Three weeks after this date, if you have not been contacted, please consider that your application has not been accepted.
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