The 2024 income tax campaign will end on May 21 for paper returns and May 23 online. Taxable households in 2023, online declarations, new developments… We take stock.
53.5% of non-taxable households
In 2023, the Aude department had 126,857 non-taxable households, or 53.5%. Which corresponds to the majority of households because 34.5% of them, or 81,611, are taxable. “We are in an atypical situation. When we look, the department is above the national average for non-taxable households”, specifies the departmental director of public finances, David Pessarossi, adding that this is a statistic that sets Aude apart. This figure is similar to that of the previous campaign: 124,918 households were non-taxable in 2022. In total, the number of tax households corresponds to 237,120 in 2023.
Online declarations are expanding
Continuing what was achieved the previous year, online declarations are now in the majority. With 200,862 online or automatic requests, the finance services confirm that the electronic method is preferred: “It has become standard practice. Taxpayers are clearly acclimated, either by themselves or with help”, says David Pessarossi. And to add: “I remind you that there are frequently asked questions online but also a declaration process which allows you to be guided so as not to forget something.” 31,953 households make their declarations in paper format in the Aude department. And the number of households eligible for automatic declaration stands at 129,037, a figure close to that of last year which was a bit lower: 127,726. As a reminder, automatic declaration was initiated in 2020 and allows to validate the income tax return.
60 agents in the contact center
The Carcassonne contact center, created in 2016, has 60 agents who respond to user requests regarding personal taxation. This concerns general or personalized information but also identifications. Or change of address and RIB, management of monthly direct debit contracts and also management of withholding tax. “The contact center is accessible from a single, non-premium national number: 0 804 401 401 during time slots from Monday to Friday from 8:30 a.m. to 7 p.m. Agents can respond to taxpayers from all over France but these are people who do that”notes the DDFiP.
Make your declaration on the smartphone
This is a little novelty during this new campaign. It is now possible to make a simplified declaration with your smartphone. To date, 1,300 households have used it in the department. “This is meeting an audience but for the moment, from memory, we cannot do everything. It is above all the simplified income declaration and they receive their declaration notice on the application. If you need to complete a special annex for the moment it is not possible”explains David Pessarossi.
Avoid “traffic jams” on closing days
If the online declaration started on April 11, it will end on May 23 at midnight. For the paper declaration, it was last March 29 and until May 21. David Pessarossi reminds us that it is preferable, and more appropriate, to anticipate this declaration and not wait until the last moment: “In the last days, there may be traffic jams. We take the risk of queuing. The priority is to use the internet or to contact this toll-free number. There are possibilities with the center of Carcassonne. “
