End of the adventure…
Patrick Spence joined Sonos in 2012 as commercial director. He was at the helm of the company for the past eight years. As CEO, he oversaw a wide range of successful products before a series of mishaps following a completely botched app update. Since then, the firm has struggled to regain its health among its users and many users were in favor of its dismissal.
Patrick Spence will technically stay with Sonos until June 30 of this year, during which time he will receive a base salary of $7,500 per month to provide the company with strategic consulting services
. He is expected to receive a severance package of $1,875,000.
look back at a difficult year for Sonos
On May 7, Sonos had launched a completely revised and corrected version, but the latter quickly presented numerous hiccups, despite fixes. Indeed, this redesign would have required a few additional months of development, essential for all users to be able to navigate and benefit from their equipment. To date, there is no question (nor possible) of returning to the old application.
During his latest financial results, Patrick Spence announced a reorganization of his priorities, once again apologizing for the application debacle. He admitted to having imposed a pace of development far too aggressivewhich made it impossible to respect the product release schedule.
Last October, he apologized again in an appropriate video. He also specified the firm’s roadmap, especially the need to correct its failing application since the May update, but also build a better customer experience.
Since then the situation hasn’t really improved: the application was still sluggish, there were some difficulties selling the Ace headset or even a possible new subscription in the pipeline. Apparently, the employees had been fully aware of the situation for months…
Sonos Ace test: an alternative to AirPods Max?
