Chris Peeters, CEO of bpostgroup, explains the reasons for this choice. “The quality of home parcel delivery remains one of bpost’s great strengths. At the same time, we are aware that not everyone has the opportunity to organize their life around home delivery This is why we continue to develop many solutions.
Recipients can also change the delivery location of their package, which must however be located in the same region as the original address. Communication of the new address can be done from the moment the delivery is announced in the application or by e-mail, until the moment the postman begins his rounds in the morning. He will then present the shipment to this new location the same day, assures the postal company.
The recipient can also change delivery address for registered shipments. For security reasons, however, this request must be made at a post office or post office. Redirecting a registered shipment is possible from the moment it is announced in the application until the moment the shipment is sorted.
