Munpleasant surprise for users this Saturday, November 16, 2024! No more Ametis network buses are running. The cause is a new electrical problem. “ A generator failed, we specify at Kéolis Amiens. These generators that we had to put in place after the fire of October 29 [dans un local technique basse tension à Rivery]. » Incident which then resulted in the total loss of the electricity network.
Gradual return to depot
Under these conditions, the FO union, the majority, invited the approximately 150 drivers – on duty today – to exercise their right of withdrawal. “ Geolocation, radio, telephone… nothing works anymore, laments Mohamed Kaddouri, FO union delegate. For the safety of drivers and passengers, we have decided to cease our activity. We hope that the situation will be resolved quickly because we know that there are travelers at the stops. » In the meantime, the buses are gradually returning to the depot.
And they are not the only ones affected by this new incident. The activities provided by the Allo Ametis service (customer relations center, on-demand transportation reservation, customer account management, bike rental and fine management); the management of transport tickets and real-time monitoring of lines are also experiencing disruptions. Kéolis also invites users to consult its website (ametis.fr) to keep informed of changes in traffic conditions on its lines and asks them not to call Allo Ametis.