Hannaford’s website has been down since last week, which means customers cannot access online order services or the app. So far, the supermarket chain’s parent company has not specified a cause or the extent of the issue.Shoppers who try accessing Hannaford’s website or app will get an error message that mentions technical issues and the supermarket chain’s efforts to get back online as soon as possible.Dutch company Ahold Delhaize owns both the Hannaford and Stop and Shop chains in the U.S. With the Hannaford site down, the company posted to their own website, saying a cybersecurity issue is behind the site shutdown. The company did not go into details about what this means for customers.There is an option for shoppers to save their payment information, as well as medical data through the pharmacy. The company has not said if customer data is at risk as part of this unspecified cybersecurity problem, but this does have people worried about the security of their information. A company spokesperson said Instacart and DoorDash orders are also impacted.Company officials said some store locations might not be able to accept digital payment for now. WMUR is working to connect with Hannaford representatives to find out more about the issue.
Hannaford’s website has been down since last week, which means customers cannot access online order services or the app.
So far, the supermarket chain’s parent company has not specified a cause or the extent of the issue.
Shoppers who try accessing Hannaford’s website or app will get an error message that mentions technical issues and the supermarket chain’s efforts to get back online as soon as possible.
Dutch company Ahold Delhaize owns both the Hannaford and Stop and Shop chains in the U.S. With the Hannaford site down, the company posted to their own website, saying a cybersecurity issue is behind the site shutdown.
The company did not go into details about what this means for customers.
There is an option for shoppers to save their payment information, as well as medical data through the pharmacy. The company has not said if customer data is at risk as part of this unspecified cybersecurity problem, but this does have people worried about the security of their information.
A company spokesperson said Instacart and DoorDash orders are also impacted.
Company officials said some store locations might not be able to accept digital payment for now.
WMUR is working to connect with Hannaford representatives to find out more about the issue.
Belgium
