A video showing passengers in an intimate situation arouses emotion at Swiss. The airline is examining the possible consequences for the crew involved.
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An incident that occurred on board a Swiss flight connecting Bangkok to Zurich caused a stir. A crew member filmed passengers who were in an intimate situation on the plane. This recording, made via a monitor in the cockpit, quickly spread within the company and on social media.
The airline emphasizes to “20 minutes” that filming people without their consent is contrary to its guidelines and data protection provisions. Spokeswoman Meike Fuhlrott explained that passenger safety and trust are top priorities for Swiss.
Swiss would have expected the crew to intervene in such a situation rather than film it. An internal investigation has been launched to identify those responsible and consider possible disciplinary measures.
The cameras don’t actually record anything
Cameras on board Swiss planes are used to control access to the cockpit and are supposed to guarantee security. This provision has existed since the attacks of September 11, 2001.
The cameras do not record images and film recordings of the monitor are only permitted in exceptional cases. Swiss is now investigating how the recordings could have taken place and why the defined processes were not followed.
A press release was published on the Swiss intranet to raise awareness among employees and warn them against the broadcast of the video. The airline is examining whether adaptations are necessary in training and guidelines to ensure high safety standards.
The investigation must make it possible to determine how this blunder could have occurred and what measures must be taken to avoid similar incidents in the future.
This article was written using artificial intelligence (AI). All content taken up by the AI is verified by the editorial staff.
