The WestJet aircraft mechanics strike ended Sunday night, but it will be a few more days before travellers return to normal at airports, particularly in Nova Scotia.
680 workers had been on strike since Friday night. They reached an agreement with the airline on Sunday evening. Their walkout grounded 130 planes at 13 airports across the country, in the middle of the Canada Day long weekend.
More than 800 flights had to be cancelled, disrupting the plans of some 100,000 travellers, it said. WestJet in an email sent to CBC Sunday.
Jeremy Carson is one of those travelers. The strike has caused his itinerary to change. He was supposed to fly direct from Halifax to Edmonton. Finally, on Monday, to return, he will have to be patient.
It’s a real circus […]. I have three flights to get home instead of one.
he explains.
Rosa Coles was supposed to be with her sister visiting her father in Edmonton on Saturday. Since then, she has had to deal with a number of twists and turns and schedule changes.
WestJet put us on a flight on Sunday, and that flight was also cancelled. Today, Monday, we have a flight, but we have to go to Winnipeg and then connect to Edmonton”,”text”:”We were supposed to leave on Saturday, but the night before, our flight was cancelled. And then WestJet put us on a flight on Sunday, and that flight was also cancelled. Today, Monday, we have a flight, but we have to go to Winnipeg and then connect to Edmonton”}}”>We were supposed to leave on Saturday, but the night before, our flight was cancelled. And then, WestJet put us on a flight on Sunday, and that flight was also cancelled. Today, Monday, we have a flight, but we have to go to Winnipeg and then connect to Edmonton.
she explains, annoyed.
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Rosa Coles was supposed to be in Edmonton on Saturday. As of Monday, she still hasn’t arrived.
Photo : Radio-Canada
She is frustrated with the situation in general and particularly with the customer service of WestJet.
We had to book and then rebook. We were on hold on the phone for 7 hours trying to rebook.
she says.
A different experience than that of Patti MacPhersonsatisfied with the management of the situation by WestJet.
So far everything has gone well. Communication from WestJet was good and they quickly found us new flights.
emphasizes this traveler.
According to the airline, it could take a few more days for things to return to normal.
Based on a report by Paul Légère
