I inform you that due to an update of the tools allowing the processing of daily allowances, payments are made outside of the usual schedule. Additional time is necessary for the next payment to be effective.”
Albert (first name changed), living in the north of Loire-Atlantique, received this message after being worried about not having received his daily allowances. Having a little savings, he was able to get by but raises questions for those who have nothing saved.
5,000 policyholders affected
In total, there are 5,000 policyholders affected in Loire-Atlantique and Vendée, as confirmed by the primary health insurance fund in 44. As part of the testing of a new IT tool for processing work stoppages in Loire-Atlantique and Vendée, the CPAM encountered, at the beginning of October, difficulties generating delays in the compensation of policyholders and significant requests on its contact lines. To date, 5,000 files are being regularized
we indicate within Health Insurance. All CPAM teams are mobilized to allow a return to normal as quickly as possible.
A return to normal is expected at the beginning of November.
