American logistics and transportation giant FedEx recently announced plans to restructure its operations in Spain, a process that could lead to job cuts and relocation to countries with less labor force. expensive, including Morocco.
According to an article published by eldiario.esthe multinational has initiated a collective layoff plan aimed at eliminating 96 positions in Spain, mainly in customer support, sales and information technology services.
Spanish unions, notably UGT, have expressed their concerns about this decision, denouncing a purely “economist” logic on the part of FedEx. They explain that “most of the work, particularly in customer service, will be outsourced and subcontracted to Morocco.”
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This initiative is part of a global strategy by FedEx, which had already announced in June 2024 its intention to reduce its workforce in Europe by 1,700 to 2,000 people, as part of a reduction in its “structural costs”. With global revenues reaching $88 billion, the multinational nevertheless revised downward its profit forecasts for the first quarter of 2025, estimating them at $890 million, compared to 1.16 billion in 2024.
FedEx, which employs around 1,500 people in Spain, justifies the layoffs on “organizational grounds,” but unions say the real motivation is to maximize profits by offshoring jobs to countries like Morocco, where labor costs are low. lower. “That they seek to transfer protected work to countries where workers’ rights are lower is a measure that we denounce,” deplores, not without bitterness, Carlos Pellejero, general secretary of FSC-CCOO in Catalonia.
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This move is part of a broader trend of offshoring for FedEx. Already in 2021, the company had outsourced its invoicing services to India, which caused errors and delays in processing invoices, according to the unions. With the planned relocation to Morocco, unions fear similar problems could arise in sales and customer support services.
