Canal+ has excellent news for its subscribers' wallets

Canal+ subscribers can smile again. A few weeks after sending an email informing them of a increase of two euros on their subscription, customers discovered that this price revision would ultimately not be applied. A communication, spotted by Clubicmentions a technical error which resulted in the sending of emails to customers who are not affected by the revision of the price list. We can read there:

“Due to a technical malfunction, you received a letter in error in December informing you of a price increase. Your offer remains unchanged and your subscription will continue under the same current conditions, in particular price and duration”.

Concretely, messages sent in particular to holders of a Rat+ offer will not have to pay more in the future. Their subscription remains at 19.99 euros per month and still allows you to enjoy access to the Paramount+, Apple TV+, Netflix and Max platforms. On the other hand, Disney+ has packed up. Asked by Clubicthe company continues to cite a communication error which only concerns one “very limited share” subscribers. It reaffirms the absence of any change in billing for the users concerned.

News that comes after the revision of the price list

If the firm mentions an error, it is clear that this news comes a few days after the overhaul of the group's price list. A few days ago, Canal+ unveiled its new offers, supposed to be more understandable and advantageous. The departure of Paramount+ from the basic offer – Apple TV+ is now the only entity to benefit from preferential treatment – ​​could still have had an impact on the rectification.

In any case, subscribers are now guaranteed to retain their access at the price displayed when subscribing. Canal+ does not specify whether sending the erroneous emails led to a massive migration of its users to other platforms. At a time when inflation is weighing more and more on households, the budget devoted to culture is among the first to be sacrificed. We can also note that Disney+ hit hard with a promotion which undoubtedly led to a significant wave of subscriptions to its advertising-supported formula.

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