Lhe company is launching a new ultra-fast virtual expertise service. It not only promises expertise in less than an hour, but also reimbursement.
Keen to continually improve its customers’ experience, AtlantaSanad Assurance is innovating with the launch of a new digitalized expertise service, “EAD Remote Expertise”, in the event of a material automobile accident.
Objectives: to avoid policyholders having to wait for an appointment with the expert, travel, the repair estimate as well as the entire reimbursement process, indicates the company in a press release.
AtlantaSanad Assurance now offers its clients an ultra-fast appraisal service that does not require travel or an appointment with the appraiser. The entire expertise operation is now carried out virtually, with a promise of feasibility in less than an hour.
With the same perspective of improving the customer experience and offering policyholders the best service in a minimum of time, the company undertakes to reimburse also within one hour, once the assessment has been carried out. and the offer accepted by the customer.
Reimbursement is done through a cash transfer solution via partner payment institutions.
This service innovation is not the first for AtlantaSanad Assurance. Since 2018, the company has been in a perpetual quest to improve the customer experience.
It was the first in Morocco to launch cash payment for policyholders at the “Auto cash” rapid compensation center, the first to launch affinity insurance, the first to use artificial intelligence to launch a Chat bot humanized and integrated into instant messaging applications, underlines the press release.
Very recently, AtlantaSanad launched insurance adapted to truckers as well as professional comprehensive insurance which offers innovative services in terms of connecting with repair providers.
AtlantaSanad Assurance intends to continue its dynamic of innovation at the service of policyholders and aims to make their lives even easier, by getting closer and closer to their needs.
