Citizens welcome the entry into force of new rules aimed at better protecting them against abusive commercial practices.
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Indeed, the latter, interviewed by TVA Nouvelles on Saturday, welcomed the adoption of Bill 72, which provides for a series of measures to force merchants to be more transparent with their customers.
“I think it’s a good idea. “It’s certain that the more information we give to consumers, the better they are informed,” said one man.
These want to make the display of certain information clearer, such as the application of taxes on certain products, the price of an item per unit as well as the current price, and the presentation of discounts offered to members.
The bill also wants to tackle the application of tips, considered excessive by certain customers. The new legislation notably requires that a tip be calculated before taxes are imposed, as is currently the case in several restaurants in the province.
“For me, it’s been a while since [je calcule le pourboire avant les taxes] so I’m used to that. I always say no and I do the amount. In my head, I calculate the 15% or 20% and I give it,” illustrated another citizen.
Limited fraud protection
However, the measures in Bill 72 aimed at better protecting victims of debit card fraud are likely to have a limited effect, according to Simon Marchand, an independent fraud prevention consultant.
“It only applies to Quebec. Banks are under federal jurisdiction, so I don’t think it can apply to anything other than financial services cooperatives. So, it will certainly not be uniform rules. It’s quite vague actually. We have two small articles where we talk about fairly vague concepts,” he said.
Remember that the Quebec government wants to limit the liability of a citizen who is the victim of bank account fraud to $50.
See the full explanation in the video above.
