Cameras on vehicles to detect potholes, automatic mower: the City of Laval is now using technology, particularly artificial intelligence, to improve its services to citizens, the mayor confided in an interview.
“Each problem for which citizens call us from now on, we will be able to tell them what the deadline is” to resolve it, Mayor Stéphane Boyer explained to TVA Nouvelles Thursday evening, specifying that citizens can also follow up online.
Thus, whether it is a broken street lamp, a pothole or a torn tree, the Boyer administration can anticipate when it will respond to the problem with a report on whether or not the set objectives have been achieved, depending on the municipal councillor.
“I think that it will create a culture of performance which will allow us to see if our teams, on certain files, have been very good and on others not,” indicated Mr. Boyer, mentioning that this transparency is accompanied by technological tools.
In this wake, the municipal administration is testing cameras on city vehicles to automatically detect all potholes and be able to quickly assign an employee to go and repair them.
Another example to justify the efficiency of this new transparency policy, Mayor Boyer cites the mowing of the lawn at Parc de la Nature using an automatic electric mower purchased for $10,000, which will save money from the second year.
On another subject, in this case homelessness, the mayor of Laval deplores the absence of a solid and concerted strategy, or any desire to tackle this problem head on, which has grown in size since the pandemic to affect all of Quebec.
