During the 8th edition of “Elected Customer Service of the Year Morocco” held on December 12 in Casablanca, Orange Maroc was distinguished for the eighth consecutive year. This title reflects the telecoms operator’s constant commitment to excellence and its ability to place the customer at the heart of its strategy.
The support of partners like Intelcia and Téléperformance was essential to meet this challenge, confirming the strength of its ecosystem. This success is based on solid fundamentals: a customer-centered vision, active listening and an ability to constantly innovate to meet the growing needs of its customers.
Orange Morocco has been able to build a lasting relationship of trust by relying on the consistency and perseverance of its actions, while integrating personalized solutions adapted to the contexts of its millions of users.
In a constantly evolving sector, Orange Morocco emphasizes technological innovation with data and artificial intelligence to anticipate customer expectations. Initiatives such as the development of augmented agents, the robotization of processes and the incubation of Moroccan startups reinforce this ambition.
