The e-commerce company Temu announced Thursday that it had signed Canada’s Product Safety Commitment to ensure better monitoring of the quality of items offered on its online sales platform.
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The signing of the Chinese giant comes as a series of controversies have hit it in recent weeks around the quality of the products sold on its platform.
The latter also removed low-cost jewelry from its online market after our Bureau of Investigation revealed that it was contaminated with cadmium, a heavy metal toxic to children.
Temu, who indicated in a press release that he wanted to “protect consumers and ensure that safe and high-quality products are accessible to all”, therefore undertakes to report to Health Canada each year on the measures that it puts in place to respect its commitments. The company thus joins other signatories, such as Amazon Canada and eBay Canada.
This Health Canada initiative, launched in September 2023, aims to improve safety and protect the health of consumers through the adoption of preventive and corrective measures.
The Commitment includes 14 resolutions, including those to identify dangerous consumer products, cooperate with Health Canada, educate sellers about product safety and make consumers responsible for product safety issues.
Its aim is to reduce the chances that banned, recalled or non-compliant products will be sold through the signatories’ platforms.
Other jurisdictions, such as the European Union, the Republic of Korea, Japan and Australia, have proposed similar measures to protect the health and safety of consumers within their jurisdictions.
