Par
Yaëlle Boutalha
Published on
Dec 17 2024 at 5:02 p.m.
See my news
Follow News Oise
On December 13, through an official press release, the Caisse Primaire d’Assurance Maladie (CPAM) of Oise announced the creation of morea twenty posts in CDI for its new call center on its platform in downtown Beauvais. Opening planned in avril 2025.
A new telephone tray
Located rue Racine in Beauvaisthis telephone line will aim to respond more effectively to the requests of policyholders who contact the 36 46.
By integrating 21 telephone advisors and 2 managersthe CPAM de l’Oise is committed to providing precise and rapid answers on administrative and regulatory questions.
This project is part of an approach to modernisation continues, aiming to offer a public service performant and adapted to the needs of policyholders.
Training and support
New telephone advisors will receive a complete trainingcombining theory and practice, as well as personalized support to guarantee successful integration.
The organization, recently labeled “Great Place to Work” in 2024, offers its employees a dynamic environment with many advantages : partial teleworking, free gym, restaurant vouchers, among others.
Specific missions of telephone advisors
New employees will have varied responsibilities, including:
- Receiving and processing calls from policyholders
- Providing immediate answers on administrative and regulatory questions
- Directing people to expert services if necessary
- Occasional participation in health prevention actions
Interested candidates can apply via securecrute.fr or contact CPAM directly at the following address: [email protected]
Follow all the news from your favorite cities and media by subscribing to Mon Actu.
