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Ludivine Corporal
Published on
Nov 19 2024 at 5:18 p.m
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Warning, scam: a fraudulent campaign using the identity of the Métropole de Lyon is currently circulating in the territory.
According to the community, false interventions for connected thermostats are offered to local residents.
Several buildings concerned
“Documents bearing the logo of the Métropole and referring to the system for installing connected thermostats set up in partnership with Voltalis are circulating in several buildings, claiming to organize interventions at home,” explains the Métropole de Lyon.
These notices of intervention, which present information “purporting to be based on Decree No. 2023-444 and mentioning support by the State”, are of course false.
Greater Lyon therefore reminds that all its interventions and those of its partners are announced by official means of communication such as its website, its newsletter or signed newsletters.
“No appointment booking system via suspicious QR code or unknown telephone number is used. »
What to do if in doubt?
The steps for file a complaint have already been launched.
The community therefore calls on “all residents to exercise the greatest caution. It is advisable not to respond to requests for meetings emanating from this type of document and to report any questionable steps. »
If you receive a notice or request that appears suspicious, residents are invited to contact the information and contact center of the Métropole de Lyon directly at 04 78 63 40 00 to verify the authenticity of communications.
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