The customer reception for the water service located in the town of Cavaillon is now located at 162 avenue de Provence, in the SUEZ operating premises. You can therefore go there with or without an appointment.
Do you have a question about your contract or your water bill? The SUEZ water service has installed a new customer reception in the town of Cavaillon, at 162 avenue de Provence, which will answer all your questions directly with trained advisors. Several parking spaces are available in front of the building.
Users can go there without an appointment throughout the year on Mondays and Thursdays from 8:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 4:30 p.m. If you want to save time and make an appointment in advance, they will be available every Tuesday and Friday. To do this, you will need to call 09.77.408.408, this line is open Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 8 a.m. to 1 p.m.
A place of information and services
The Cavaillon customer reception allows users to meet a SUEZ customer representative, who will advise them on their situation and provide them with advice and information relating to the drinking water service. They can thus request the opening or termination of a subscription, obtain information on the invoice and its payment, formalize a request for a schedule or monthly payment, or even submit a request for a quote to make a new connection.
It is also a space where users can have information on water quality, the aid available to help them limit the weight of water-related charges in their budget or even on the right actions to carry out water savings and thus preserve the resource.
Some figures on the water service in the Durance-Ventoux region
–28 communes
-101,900 inhabitants >>> 122,000 inhabitants during the seasonal peak
-54,700 subscribers
-5 catchment areas
-4 pumping stations and 1 emergency station
-1,626 km of pipes
-55 tanks
-11,000,000 million m3 of water produced each year
