Since the takeover of their company by the Altice group, Laval employees of the Intelcia call center (formerly Coriolis) have denounced deteriorating working conditions and a broken dialogue with their management. A walkout is underway this Tuesday, November 12.
The essentials of the day: our exclusive selection
Every day, our editorial team reserves the best regional news for you. A selection just for you, to stay in touch with your regions.
France Télévisions uses your email address to send you the newsletter “Today’s essentials: our exclusive selection”. You can unsubscribe at any time via the link at the bottom of this newsletter. Our privacy policy
Employees of the Laval call center hung up their phones from 10 a.m. this Tuesday. “We are protesting because a dream ended quickly,” explains Jean-Charles Bigan, CGT union representative within the company.
Deterioration of working conditions, no increase in salaries, management through pressure… When we ask the union the reasons for this walkout, the list seems endless.
“To put it simply, we were bought by Altice two years ago. It's a big group and they promised us a whole bunch of developments. Result? The only investment that was made was buying a sign to change the name of the company… it was two months ago”says the trade unionist, in a weary tone.
Announced on November 4, this walkout is followed by more than forty people out of a total of around 250 employees. “However, management has not responded to us. We don't know if we will be able to discuss or not…” regrets Kévin Faucheux, SUD union delegate.
The trade unionist deplores a broken dialogue since the takeover of the company by the group led by Patrick Drahi. “We feel abandoned. In meetings, management does not answer our questions,” he specifies. To make themselves visible, the striking employees plan to go to Laval town hall to protest.
“We want to seek support outside the company, from elected officials for example”underlines Kévin Faucheux.
Employees are particularly worried by a reduction in their workforce over the past two years. In total, nearly fifty people have left since the takeover, without having been replaced. “We are afraid for our jobs”insists Kévin Faucheux.
Especially since one of their biggest customers would have broken their contract with the company. At this, employees say they feel generally fed up. “We constantly have errors on our pay slips and the Mandatory Annual Negotiations (NAO) have not resulted in any salary increase, so that the six coefficients for employee status are now at the minimum wage…”details the unionist.
Employees are expected to return to work around 2 p.m. this Tuesday.
Find us on our social networks and on france.tv
