The Departmental Directorate of Population Protection (DDPP) of Gard alerts consumers following the recent opening of precarious lease stores in the department, specializing in the sale of furniture.
Winner of a trip, a gift basket or a gift certificate? Be careful, this is probably a scam. This is a tactic used by unscrupulous sellers who surface in the Gard, according to the DDPP which reports the opening of stores with precarious leases.
Here is the process used by these traders:
- After a telephone call, the sellers send a letter inviting the recipient to come and collect a “gift” in the company of their spouse.
- On site, consumers receive a gift. However, they find themselves faced with a team of professional salespeople who strongly encourage them to buy the furniture on display. Although the high price of items surprises buyers, salespeople reassure consumers and encourage them to order by offering them significant discounts. However, these reductions are not always based on prices actually applied.
The Gard DDPP alerts
The DDPP du Gard invites consumers to think before responding to this type of invitation, because it often precedes a sales strategy with “aggressive” commercial practices. In addition, the DDPP advises consumers to carefully examine the “discounts” offered and to check prices in other businesses before signing any order form.
The law protects
For consumers who have already placed an order, the law protects them against hasty purchases:
- If a purchase order is signed, the seller does not have the right to receive payment for a period of seven days. No deliveries should be made during this period.
- This period allows the buyer to think and compare prices. he can also cancel his order using the withdrawal slip provided with the order form by sending it to the address indicated by registered letter with acknowledgment of receipt. This will cancel the sales contract, and releases you from any commitment. It is important to keep the acknowledgment of receipt carefully, which can serve as proof in the event of a dispute.
- For those registered on the BLOCTEL telephone canvassing opposition list, it is advisable to note the caller's number and transmit it to the DDPP. This risks an administrative fine of up to 375,000 euros. To report abuse or obtain information about your rights, go to ICI.