“I have already lost half of my turnover”: a company in Haute-Loire cut off from the world since March

“I have already lost half of my turnover”: a company in Haute-Loire cut off from the world since March
“I have already lost half of my turnover”: a company in Haute-Loire cut off from the world since March

The area between Fay-sur-Lignon and Saint-Front has become a white zone. Heavy snowfall on March 10 damaged the telecommunications network. Several Orange customers are desperate to be offline.

Enguerran Lefebvre, the musher of Chaudeyrac, in the forest located just above Lake Saint-Front, no longer knows how to get out of this situation. “I haven’t had the Internet or the phone for weeks. » A pillar and network cables were torn out in the storm in March. “Orange announced to me that it would be back in service in a maximum of 20 days. And 20 days later, a return to service no later than April 19, then May 23. » But on Friday, “after several meetings with technicians who never showed up” his tourism and leisure company remained cut off from the means of communication.
“I cannot respond to reservation requests without a telephone or Internet connection. I have already lost half of my turnover. Orange made me miss the spring holidays, the May holidays and part of the June reservations. »

Residents complain to town hall

Reached by telephone, the mayor of Saint-Front, Philippe Delabre confirms the situation. “All these problems come from the obsolescence of the network between Saint-Front and Fay-sur-Lignon. The wires fall as soon as there is a gust of wind. When yet another technician manages to restore a line, another subscriber finds himself cut off. » Those who are not able to find a solution end up taking their grievances to town hall. “For our part, we are being scolded by Orange who explain to us that it is not up to us to contact them. » The situation seems to be at an impasse.

Celine Demars

#French

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