Two fiber cuts, caused by severe bad weather in recent days, have been recorded by Bouygues Telecom, which ensures that teams are mobilized this Monday, October 21, for a rapid return of the network.
Do you live in Puy-de-Dôme, Haute-Loire or Loire, are you at Bouygues Telecom and have you not been able to call on your cell phone since the beginning of the afternoon? It’s normal. A breakdown disrupts the Bouygues Telecom telephone network in several Auvergne departments this Monday.
“Two fiber cuts have been noted and are currently disrupting the fixed services of our customers in the departments of Loire and Haute-Loire, but also Puy-de-Dôme, Allier, Cantal, as well as mobile services mainly in the Loire department”, explains Bouygues Telecom to our colleagues at Le Progrès.
“Our teams are mobilized”
“These outages are due to bad weather and in particular to the collapse of a bridge, explains the telephone operator. On-site technician interventions are necessary. The teams are currently mobilized to restore service as quickly as possible.”
“Our teams are mobilized to restore your services as quickly as possible. We thank you for your understanding”, wrote on X (ex-Twitter) Bouygues Telecom.
In the event of an emergency, you can dial 112, which remains accessible despite the network outage.
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