10 teleconsultation booths installed in Seine-et-Marne are at a standstill, the company in charge of their operation having been placed in liquidation last Thursday. A closure deplored by patients and elected officials.
Company
From daily life to major issues, discover the subjects that make up local society, such as justice, education, health and family.
France Télévisions uses your email address to send you the “Society” newsletter. You can unsubscribe at any time via the link at the bottom of this newsletter. Our privacy policy
Inaugurated in 2021, the teleconsultation booth installed in Brie-Comte-Robert had “everything you need” to conduct a medical examination, according to the mayor Jean Laviolette. “VWe had the temperature, the ENT, the blood pressure…“, he lists. Three years later, the system no longer works: the company H4D, which sold and managed the tool, is in liquidation. “The Department warned us on the evening of the 26th that it would stop the next morning“, says the councilor.
In total, the company had sold at least twenty cabins in the Paris region. The Department of Seine-et-Marne had purchased 10, for an amount of 68,000 euros per model, and 10,000 euros in operating costs per year. Anne Gbiorczik, vice-president of the departmental council, talks about “uone way among others to find solutions to ensure that the Seine-et-Marnais can have access to a doctor“. “Seine-et-Marne is the last metropolitan department in terms of access to care“, she emphasizes.
If David, a resident who has not had a GP for a year and a half and who has used these cabins five or six times, highlights “almost immediate appointments“, the patients were generally few in number: barely fifteen per month in Brie-Comte-Robert, since the system was put in place.
Nathaniel Bern, co-founder of Medadom, a company specializing in e-health, explains that “H4D’s economic model – which consisted of “sell very sophisticated, extremely expensive cabins” – “did not hold“. When contacted, neither the H4D company, nor the Regional Health Agency (ARS) nor the Order wished to answer our questions. The Department hopes to find another company to put these cabins back into service.
A report by C. Claveaux and F. Benbekai.
