On the side of the Brussels Propreté agency, we would like to remind you of various instructions aimed at not being fooled. “When our agents come to residents’ homes, they are provided with a practical guide showing the agency’s logo which proves their membership in the company.”indicates Adel Lassouli, spokesperson for Bruxelles Propreté. “The Agency has determined, again this year, an official period during which the presentation of wishes is permitted. This period extends from November 30 to December 13 inclusive.”
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Furthermore, New Years systematically take place outside of service hours. “If we see people in a hurry who pretend to be working and who don’t have time to chat any longer, that would be a scam since our workers do this outside of their working hours and take the time to chat with local residents. . This is an opportunity, in particular, to find out how the waste collection work is carried out, the working conditions, etc.”he adds. “However, we insist to our employees that they coordinate to only ring a household once. If agents show up repeatedly, then you should be wary. A clear framework has been established within our company to which agents must adhere.”
A tradition that is running out of steam
However, the practice seems to be losing steam over time. “Less experienced agents are less keen to introduce themselves to the population. The practice does not tend to disappear but is less popular than in the past“, he adds.
Finally, it is useful to point out that the local residents contacted are obviously not obliged to provide anything. “People are free to simply express their sympathy. There is no obligation to give money. A smile is enough. Or chocolate or a bottle can also do the trick.”adds Adel Lassouli.
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A series of recommendations are issued by Be Safe to avoid any unpleasant surprises. “During the holiday season, we like to express our gratitude. Many want to show their appreciation by tipping their garbage collector, mailman or package delivery person. A great tradition, but unfortunately we find that scammers are exploiting these good intentions by posing as these hard workers If in doubt, break contact and contact the official organization to verify the authenticity of the people you are talking to. explains the security and prevention body of the FPS Interior.
