The UFC que Choisir calls on consumers to massively use the online tool respectemesdatas.fr which allows, from a simple email to telephone operators, to demand the deletion of the communication of telephone contact details to the public directory and to partners.
Telephone canvassing remains a pain for many consumers. If in the past, landline telephone lines in the home were invaded, now, there are rare days when these intrusive calls do not ring on cell phones.
What is respectemesdatas.fr?
And despite the strengthening of regulations, in particular with the implementation of the restriction of time slots, nothing helps. Among the obligations to be respected by commercial businesses, the obligation to display their telephone number when calling an individual for this purpose, call from Monday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 8 p.m. , and not exceed four calls per month.
Oppose the transfer of your contact details
However, despite a strong legislative framework, “telephone harassment continues to exasperate nine out of ten French people”, recalls UFC to Choose in one of his investigations. Also, the consumer assistance association has set up an online tool, www.respectemesdatas.fr, the purpose of which is to enable the application of the applicable regulations regarding the protection of personal data (GDPR).
How to do ?
This easy-to-use online tool offers the possibility of requiring your telephone operator not to transfer your data to the public directory or to its partners, in accordance with the GDPR.
Be careful, warns the UFC, “remember to write to each of your operators, if your landline and your mobile are not with the same operator”.
Furthermore, the UFC that Choisir indicates does not use your email address or your identity information only to allow you to pre-fill the mail. “We do not collect or process any other data unless you agree that the UFC will follow up on your request. You can exercise your right of access, rectification or deletion at any time using this form.”
