Since mid-afternoon this Thursday, Postfinance’s e-banking service is no longer accessible, whether on the Postfinance website or application.
14.11.2024, 19:0114.11.2024, 19:05
“This service is currently not available. We thank you for your understanding.” Postfinance customers must be patient this Thursday. Since mid-afternoon, the online bank E-Finance has been experiencing connection problems, whether on the website or the application.
On the E-Finance site, where customers are supposed to be able to connect to their account, a slightly more precise message awaits the disappointed:
“There is currently a system outage. Your transaction cannot be processed. We are doing everything we can to resolve the issue as quickly as possible and apologize for any inconvenience caused.
Contacted by watsonthe Postfinance press service has not yet responded to our request. On social networks, the first dissatisfied people had already started to contact the company in the afternoon, notably on Elon Musk’s platform, but without success.
“Yea why can’t I access online banking!!!!!!!!!”
It was only at 7:00 p.m. that Postfinance was kind enough to inform its customers about . The reason is a technical malfunction. We are working to resolve the issue and apologize for the inconvenience.”
Only two weeks ago, the e-banking service already had to face a “technical failure”, according to its spokesperson, without saying more.
(fv)
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