Slack, the tool you may already use every day, is reinventing itself. It now integrates artificial intelligence to transform the way you work. But are these new AI-powered features really an asset for your business?
Now, AI is playing a central role, transforming this simple messaging tool into a revolutionary work tool. Slack CEO Denise Dresser has a clear vision: to make Slack a true business operating system. Learn how Slack is evolving, and what it can do for you…
Slack and the introduction of AI agents
Alongside giants like Salesforce, Adobe and AnthropicSlack becomes a hub for artificial intelligence applications. So, Slack aspires to centralize collaborators and processes.
But do users really want this transformation? And, most importantly, are they willing to pay more? Slack AI, a paid version, offers AI-generated discussion summaries. It also allows you to chat with AI agents directly in Slack.
According to Dresser, AI offers a new way to interact with technology. That’s what Slack wants to tap into: a conversational approachwhere information is brought to light and action is taken in the workflow. It is almost impossible to find a more suitable place for this.
When we think about our workday, how much time do we spend searching for information? With built-in AI, Slack promises to save us precious time. That is why this development could be a revolution for many of us.
New features to simplify your daily life
Among the new features, Huddle Notes automatically transcribes and synthesizes audio conversations. This reduces the time spent writing reports. The summaries are faithful and based on the audio conversations.
Moreover, Slack enhances its internal search engine. It becomes easier to find information from files, video transcripts or other sources. In this way, information is grouped together, minimizing time wastage.
Perplexity also launches an agent for Slack. It makes it easier to search the web directly from the platform.
For his part, Adobe Express Slack Agent allows you to create branded content from texts. You can either optimize your time or increase your efficiency.
Agentforcelaunched by Salesforce, is a suite of autonomous AI agents. It helps to ask questions or give instructions in a conversational way. In addition, it suggests concrete actions such as writing emails or action plans.
Rob Seamanproduct director at Slack, says the move is about integrating workflows into a coherent space. This allows for gain in efficiency and offer better task monitoring. This is essential as applications multiply in the modern business environment.
What impact for your business?
Can These Tools Really Help Your Business? Some Executives Are Looking ways to quickly catch up on team discussions. Others want to extract information buried in databases, so Slack is trying to address those needs with its new features.
However, employee adoption of these AI tools remains a challenge. AI agents must prove their usefulness on a daily basis. Otherwise, they risk being perceived as gimmicks.
Studies show a certain reluctance. Digital tools are sometimes deemed complex or invasive. However, the potential benefits, such as centralization of informationcould change this perception.
When tasks pile up, every minute becomes precious. So, if Slack can help you save timewhy hesitate? However, it is essential to consider costs and privacy concerns.
In addition, there are privacy issues. Recall that Slack was criticized for use of customer data without clear consent. However, the company claims that it does not use this data to train its AI models.
According to Rob Seaman, no model is trained on customer dataperiod. He acknowledges that a policy update created concerns. That’s why Slack is working to build user trust.
So, what do you think about these new Slack features? Is it really beneficial for your business? Share your opinion in the comments!
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