Extremely steep bills. Users of the Microsoft 365 software suite have discovered a fairly staggering increase in their subscription. The Redmond firm finally responded that it was a bug. Explanations.
What happened?
The customers concerned, who paid between 7 and 10 euros per month, were thus warned of a “upcoming price change for your Microsoft 365 plan”reports BFM Tech. Except it wasn't a subtle development. According to screenshots consulted by our colleagues, prices of 1000 and 1300 euros per month to use the Tech giant's flagship products such as Word or Excel were mentioned. As for the Family formula of 10 euros, it also increased to 1300 euros.
As one can imagine, a feeling of panic, even dismay, gripped the consumers concerned. Especially since this is not an isolated phenomenon. Thus, users from Finland, France and Spain have testified to this.
Finally, a French Internet user was able to reach Microsoft by telephone and was able to confirm what many assumed: it is just a display bug linked to recent pricing changes made by the technology company. A version which could also be confirmed by BFM Tech. Enough to breathe a sigh of relief among all the people who saw these invoices appear.
Microsoft increases prices for its Office suite
This information also comes at a particular time for this software that is well known to the general public. In fact, the Redmond firm has decided to significantly increase the prices of its office suite. In detail, the Microsoft 365 Family offer goes from 99 to 129 euros per year, an increase of 30%. Likewise, the personal subscription jumps from 69 to 99 euros annually, representing an increase of 43%.
-The Tech giant justifies these developments by the integration of Copilot, its generative AI tool in Excel, Word and PowerPoint applications. The Tech giant is trying to make its massive investments in this technology profitable. However, this choice nonetheless made consumers cringe.
What to remember:
- Customers of the Microsoft 365 software suite have seen astronomical bill increases
- Their packages went from 7 to… 1300 euros per month
- This is a display bug reassured the Redmond firm
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