Cand article is a company press release, it was not written by TelQuel journalists.
Technology serving the customer experience Noor is much more than a simple chatbot. He supports Audi customers at every stage of their relationship with the brand, responding to their needs with precision and speed.
Virtual Advisor: Noor helps explore the Audi range in detail, model by model, providing information on technical specifications, finishes and available options.
Financing simulator: With Noor, customers can simulate their financing options based on their financial preferences and needs.
After-sales service: Noor makes it easy to make appointments for vehicle maintenance or repairs and helps manage service requests or complaints. ▪ Multi-platform accessibility: Available 24/7 on WhatsApp, Messenger and the Audi Morocco website, Noor guarantees a connected experience in all circumstances.
Intuitive and continuous assistance
With its advanced artificial intelligence, Noor offers natural and engaging interactions. It is designed to understand complex requests and respond to them in a precise and personalized manner. This constant availability redefines the standard of customer support.
A strategic tool for Audi Morocco
Noor not only improves the customer experience, he also optimizes Audi Maroc’s internal performance. By automating certain tasks such as identifying leads or managing common requests, Noor allows sales and technical teams to focus on high value-added interactions.
With Noor, Audi Morocco confirms its commitment to innovate and anticipate the expectations of a demanding and connected customer base. Discover this intelligent assistant today on Audi Morocco’s digital platforms and benefit from an enriched and simplified experience.
