Saint-Nazaire (Loire-Atlantique), special envoy.
This year, for thousands of residents of Loire-Atlantique and Vendée, Christmas dinner may be simple. “Finding myself having to beg for aid from the primary health insurance fund (CPAM) is not something I do happily”blurted Camille1. In fact, this director from Saint-Nazaire, hospitalized from October 8 to November 24, has not received her daily allowance since mid-October. The reason: dysfunctions within the CPAMs of Loire-Atlantique and Vendée.
Since 1is October, these two sites of the public health organization have had a bad experience with a new compensation payment system called Arpège, which replaced the old tool, launched by the National Health Insurance Fund (Cnam). But the launch of this device turns into a fiasco. “During the switch between the two software programs, data from several thousand files (i.e. less than 0.3%) was incorrectly taken over (…), which resulted in blocking of daily allowance files which are in progress resolution or resolved »recognizes health insurance, contacted by Humanity.
“Thomas Fatome (director general of the National Union of Health Insurance Funds – Editor’s note) presented it to us as a good idea. But, in reality, the software causes
