This fine is the largest imposed by the Fraud Repression Department (DGCCRF) since the start of the year.
The Fraud Repression announced on Thursday that it had imposed a fine of 690,000 euros on Crédit Mutuel Arkéa for “shortcomings” in its payment offer, which did not allow users to choose between CB, Visa and Mastercard. This administrative fine is the largest imposed by the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) since the start of the year.
The DGCCRF criticizes Arkéa “the establishment of a system limiting the choice of payment brand (CB, Visa or Mastercard) by the consumer using a co-badged card when shopping online”. Clearly, the bank did not allow its customers with a co-badged bank card – that is to say with CB and Visa or CB and Mastercard payment schemes, identifiable via the logos on the cards – to choose, when paying on the internet, through which of the channels they wanted to pay.
-Based not far from Brest, Arkéa is the entity bringing together the Crédit Mutuel de Bretagne and Sud-Ouest funds as well as several subsidiaries, including the online bank Fortuneo.
