Faced with the constant rise in the cost of living, measures to better protect consumers are welcome! That’s good, because new rules will come into force in spring 2025 in Quebec to change the way prices are displayed at the grocery store and make them more transparent, thus making your daily purchases easier.
In November 2024, the adoption of Bill 72 marked an important step forward in countering abusive commercial practices, by strengthening transparency in terms of prices and credit. Very soon, businesses will have to make changes, particularly in grocery stores.
Also read: Everything you need to know about the new law on tipping in Quebec
What you need to know: From May 15, 2025, six months after the law was passed, taxable foods must be clearly identified.
In addition, prices must be displayed in a transparent manner, including the unit price, the price per unit of measurement, the list price and, where applicable, the “non-member” price. This information must be visible and clear at all times. So, no more false discounts displayed on yellow labels!
Furthermore, another improvement will be made to the Price Accuracy Policy. In fact, the amount of compensation for a price error at checkout will increase from $10 to $15, an update awaited for nearly 25 years, underlines the Consumer Protection Office in a press release.
-This change will therefore provide better protection to consumers in the event of a billing error.
In case you didn’t know: Another new feature from May 15, 2025: payment terminals offering tipping options will now have to calculate percentages of the bill amount before taxes.
In addition, these devices must neutrally display the different tipping choices, including a clear option to leave no tip.
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